Privacy Policy


1) Who we are

This Privacy Policy explains how College of Carpenters and Allied Trades Inc. (“CCAT,” “we,” “us,” “our”) collects, uses, shares, and protects personal information through theccat.ca (the “Website”).

2) Scope

This Policy applies to personal information collected through the Website, including course registration, member access, and online purchases. It does not cover third-party websites or services linked from our Website.

3) What personal information we collect

A) Information you provide

Depending on what you do on the Website, we may collect:

  • Contact details (name, email, phone number, mailing address)
  • Account details (username, password, and security details)
  • Course registration details (selected courses, prerequisites, attendance-related information where applicable)
  • Purchase details (items purchased, transaction details, receipts)
  • Verification details for member access (for example, identifiers needed to confirm eligibility)
  • Communications you send to us (emails, support requests)

B) Payment information

Payments are processed by third-party payment providers. CCAT typically receives transaction-related details (for example, confirmation, amount, date/time, and a payment reference). We do not intend to store full card numbers on our servers.

C) Information collected automatically

When you visit the Website, we may collect:

  • Device and browser data (IP address, device type, browser type, operating system)
  • Usage data (pages viewed, links clicked, time spent)
  • Cookies or similar technologies (see “Cookies” below)

4) How we use personal information

We use personal information to:

  • Create and manage accounts and member access
  • Process registrations and purchases
  • Provide course-related services and communicate updates
  • Respond to inquiries and provide support
  • Send administrative messages (receipts, confirmations, policy updates)
  • Help maintain Website security and prevent fraud
  • Improve the Website’s performance and user experience
  • Meet legal, accounting, and regulatory obligations

5) Legal basis and Canadian privacy law

We handle personal information in line with applicable Canadian privacy requirements for commercial activities, including PIPEDA where it applies.

6) How we share personal information

We may share personal information with:

  • Service providers who support operations (hosting, IT support, security, email delivery, analytics)
  • Payment processors to complete transactions
  • Shipping or fulfillment partners where physical items are delivered (if applicable)
  • Legal or regulatory authorities when required by law, court order, or to protect rights, safety, and security

Service providers are expected to protect personal information and use it only to perform services for CCAT.

7) Where information is stored and cross-border transfers

Your personal information may be stored and processed in Canada or in other countries where CCAT or its service providers operate. If information is processed outside Canada, it may be subject to the laws of that jurisdiction.

8) Safeguards

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9) Retention

We keep personal information only as long as needed for the purposes described in this Policy, including to meet legal and business requirements. We then delete, anonymize, or securely destroy it.

10) Your choices and rights

Subject to applicable law, you may:

  • Request access to personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent where consent is the basis for processing (subject to legal or contractual limits)
  • Opt out of non-essential communications (where an unsubscribe option is offered)

To make a request, contact us using the details below.

11) Cookies

We may use cookies and similar technologies to:

  • Keep sessions working (for example, staying logged in)
  • Remember preferences
  • Understand Website usage and improve performance

You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

12) Children and youth

The Website is not intended for children under the age of 13. If a youth program involves minors, a parent/guardian may need to provide consent and submit information on the minor’s behalf, where applicable.

13) Changes to this Privacy Policy

We may update this Policy from time to time. The latest version will be posted on this page with a new “Last updated” date.

14) Contact (Privacy)

Privacy contact / Privacy Officer

College of Carpenters and Allied Trades Inc.

420 Rowntree Dairy Road, Woodbridge, Ontario L4L 8H2

Phone: (905) 652-5507

Email: info@theccat.ca